Bookings & Cancellations Policy

Booking Procedure

All bookings should be made via Parent Pay at least one week in advance. If you need a place at short notice, please contact the school office to check availability.

Cancellation Policy

All cancellations should be made via Parent Pay at least one week in advance. If your child will not be attending a session and you are unable to cancel via Parent Pay, you must inform the school as soon as possible. Any late cancellations made via the office will be charged at the standard rate, regardless of your child’s attendance at the session.

Non Attendance

If your child will not be attending a booked session due to unforeseen circumstances, we ask that you inform the school office as soon as possible. Wrap Around Care staff will not allow children to leave unless they have permission from a parent or carer to do so. If a child that is booked into wrap around care fails to arrive, the school will endeavour to contact a parent or carer to ascertain the whereabouts of the child. If the school are unable to contact parents or carers, the child will be deemed as missing and the school procedure for dealing with this will be implemented.

Late Collection

It is important that children are collected from After School Care by 5:30pm. If children are collected after this time, a charge of £10 per 15 minutes (or any portion of this time) will be added to the account of each child.