Covid 19: Support from Leicester City Council

How Leicester City Council can help

They can offer advice and support to city residents who are vulnerable during the coronavirus pandemic.

Contact Leicester City Council

Please email them:

  • if you need support to get food or other essential supplies
  • if you need help to pay for fuel, rent, council tax or other bills
  • if you are concerned about a resident who is vulnerable or isolated who needs help
  • if you are having trouble booking your food delivery slot from a supermarket (please put priority shopping in the email title)

Email c19support@leicester.gov.uk giving a contact telephone number if possible. If you are telling them about another person please get their permission before giving them their phone number or address.

A member of the Leicester City Council staff will call you back between 9.30am and 4pm, Monday to Friday.

They are receiving a lot of contact from customers but will reply to you as soon as possible.